MAS COVID-19 Safety Policies & Procedures

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Note: This page will be updated as new information or changes in policy come to pass. 
(updated: 09-18-21)

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We’re following CDC & NH State guidelines requiring all patients and staff to wear non-porous masks while inside the clinic spaces.
Touchless hand sanitizers are available throughout the clinics. Please use them.


We maintain a steady commitment to maintaining safe facilities during the pandemic for all who rely on MAS; patients, staff and our collective families and loved-ones.

Here's what you can expect moving forward at MAS Manchester & Nashua:

 

Upon arriving

- Please arrive at the clinic front door within a few minutes of your scheduled appointment time.
- Please give plenty of room to any other clinic visitors.
- All who work at or are visiting the clinics have to have a mask on before entering the building. 
- Please sanitize your hands at the front station.
- Verbal pre-screening takes place next. We'll be asking if you've experienced any of the first symptoms that are typical of the Delta variant: fever, sore throat, runny nose, headache. 

Keep in Mind
 

- Appointments are required. 
- Rest times are currently capped at 60 minutes.
- If you're able, please bring along your own light blanket to cover up with during your treatment. Our considerable laundry situation thanks you! 

- Please bring your own headphones, ear plugs or cough drops as needed.

How we are working to keeping us all safe

- We're continuing to limit appointment times to ensure physical-distancing.
- 8+ extra-large HEPA air-purifiers and hospital-grade HVAC 'air-scrubbers' are running constantly in each clinic.
- Maintaining 6-12 foot distances between recliners in the treatments rooms.
- Humidifiers in each treament space are running when it's not raining out in order to make transmission of the virus less likely.
- Maintaining common-sense measures aiming for the reduction of the spread of the virus inside of our facilities.


How you can help

- Schedule online when possible, please.
- Kindly make payments by cash or check, if possible. We also welcome pre-payment for future visits.
- Bring your own light blanket to cover up with during treatment.

- Online and mobile options via Paypal are now available as well.
- Be patient with us, as we are not yet staffed as completely as we are all accustomed.

 

All MAS acupuncturists are fully-vaccinated. Please assess your personal risk level when considering making an appointment. While we are doing everything we can to ensure our collective safety, it is important to be cautious during this time especially if you fit the CDC's at-risk criteria


A Few More Details

  • The MAS website offers the chance to pre-purchase follow-up treatments, individually or as treatments packs. Check that out here.

  • A fee of $20 will be applied when an appointment is missed without a call to notify the clinics before-hand or cancelled within 12 hours of the appointment time, without a medical or emergency reason for having to do so.

  • If you're feeling feverish, have a sore throat or are otherwise showing symptoms of becoming ill, do not come to clinic. Instead, just give us a call to let us know your not feeling well. There'll be no fee in these situations.

  • Please be patient with us and understand that we continue to be working with a smaller number of staff. If you call during clinic hours, we'll be able to answer your call. During off-hours we might not be able to get back to you right away. Do trust your call will be returned as soon as possible.

  • The quickest and easiest way to schedule an appointment is always online.

  • MAS depends on higher-volume to keep our prices low. We continue to evaluate the financial impact of COVID-related policy changes.  We always welcome and appreciate your help. If you are in the position to pay a bit higher on the sliding-scale for your treatments from time-to-time or are able to offer a tax-deductible donation to the organization, MAS would greatly appreciate and benefit from your doing so.

 
We know this is a good deal of change.
As you're likely aware, COVID-19 is changing the way many households and businesses operate, all the while disproportionately impacting the most marginalized and vulnerable among us. MAS is committed to continue to meet what is needed, armed with reliable information, flexibility and compassion.

If there was ever a time for a low-cost, drug-free approach for increasing resiliency, reducing high-stress, anxiety and insomnia, the time is now.  We're grateful to be here with you.

We'd also like to acknowledge that some of the changes detailed above may not be welcome or accessible to everyone. One of the many reasons we love community acupuncture is because of how flexible and accepting the model fundamentally is. We have been able to serve the community over the past 14 years without having to play a large role in telling people what they should or should not do. If for whatever reason, these new policies or procedures hinder your ability to receive treatment from us, we are sorry and we hope that the time comes soon when you are able to rest with us again.


If you have any questions, don't hesitate to contact us.

The MAS Staff & Board 

 

 

Copyright © 2020 Manchester Acupuncture Studio ~ Produced by i4Market, LLC
Manchester, NH Clinic ~ 895 Hanover Street @ East Side Plaza ~ Manchester, NH 03104 ~ 603-669-0808
Nashua, NH Clinic ~ 4 Bud Way # 9 Nashua, NH 03063 ~ 603-579-0320

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